Cookie Policy

1. What Are Cookies & Why We Use Them

Cookies are small text files stored on your device when you visit our website. They enable the site to remember your settings, improve your browsing experience, or help us understand how visitors use our site. Citadel Clinics uses cookies to ensure the website functions properly, remember your language preference (where a language toggle is available), maintain session security during bookings or form submissions, and improve overall performance where needed.

2. Types of Cookies We Use

Essential: These are necessary for the website to function (such as login sessions, security, and page loading). They cannot be disabled without affecting core site functionality.

Functional: These remember your preferences — such as language or region — to enhance your next visit.

Performance & Analytics: If we use analytics tools (such as visitor statistics), cookies may be used to measure visitor numbers and page usage in an aggregated, anonymised form to improve content and design.

We do not use cookies for third-party targeted advertising on this website without your explicit consent, should this apply in the future.

3. Managing Your Preferences

You can configure your browser to accept, reject, or delete cookies after each session. The steps vary by browser (such as Chrome, Safari, Firefox, or Edge) and can usually be found in the 'Privacy' or 'Security' settings. Restricting or deleting certain cookies may affect some parts of the website (such as language memory or form completion). If we add a cookie preference banner or management page to the site in the future, we will include the relevant link or location in this policy.

4. Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, practices, or legal requirements. The updated version will be published on this page with a revised 'Last Updated' date. We recommend reviewing this page periodically. Continued use of our website following an update constitutes acceptance of the revised policy, unless applicable laws provide otherwise.